Turner Brokers Wins Century 21 QSS Award
LAKEWOOD – Century 21 Real Estate LLC, franchisor of the world’s largest residential real estate sales organization, has announced that Century 21 Turner Brokers is a recipient of the Century 21 Quality Service Office award for its commitment to providing quality customer service to its clients.
“Receiving this award is a great honor and a testament to the focus and attention we commit to our clients in ensuring that they understand each and every step of the home buying and selling process,” stated Thomas Turner, broker/owner of Century 21 Turner Brokers. “This award is the collective result of the efforts of each and every member of the Century 21 Turner Brokers staff.”
Based on customer feedback received from the Century 21 System’s Quality Service Survey, the award recognizes those Century 21 System offices nationwide that earn a minimum customer satisfaction index of 85 percent or better on real estate transactions they closed from Jan. 1 through Oct. 31. The Internet-based survey is emailed to consumers immediately after the purchase or sale of a home through a Century 21 System office.
“A commitment to quality customer service is crucial in today’s competitive real estate market,” said Rick Davidson, president and CEO, Century 21 Real Estate LLC.
“Century 21 Turner Brokers has demonstrated the dedication to the consumer is the hallmark of the Century 21 System’s franchise offices.”
Located at 4 E. Fairmount Ave. in Lakewood, Century 21 Turner Brokers is a full-service brokerage firm specializing in full corporate relocation services, residential, commercial, land and vacation property listings.