Robocalls Are Anything But Respectful

We live in a society where local and reliable news is available around the clock.

After the The Post-Journal hits newsstands each morning, news is available throughout the day on www.post-journal.com and through our iPhone application. Those who want to stay up to date on a story don’t have to look hard to find what they need. Information, in our world, is readily available all the time.

If you want to learn about the Chautauqua County Home, for example, it’s not like you have to search far and wide for the facts. They’re everywhere.

So, what purpose could a robocall from the CSEA possibly serve in 2013?

Last week, area residents received automated calls from “the Chautauqua County workforce,” asking them to attend the Feb. 27 legislature meeting to speak out against the sale of the County Home. The “workforce” was actually the CSEA – the County Home’s workforce – David Fagerstrom, CSEA Chautauqua County Unit president, told The Post-Journal. The calls came from a private, unlisted phone number. The computer called numbers from various county voter lists.

“We are just trying to educate the public on what’s really going on with the nursing home situation,” Fagerstrom said before deferring further questions to the Western Region Office.

What a joke.

Anyone who gives a darn about the County Home had already read about it; they’re not going to be influenced by a robocall. It’s the same case for automated calls during election season that are unlikely to change a person’s vote. Robocalls are just a waste of time for area residents who would rather not be bothered by calls from computers.

Lynn Miller, communications specialist for the CSEA Western Region Office, said their system makes calls during “appropriate” hours.

“No one is disturbed really early in the morning or into the evening,” she said. “We are respectful of people’s time.”

Respectful isn’t the word we would use to describe a robocall. Invasive and desperate is more like it.